Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, and otherwise handle your Personally Identifiable Information in accordance with our website.

When do we collect information?
We only collect information from you when you submit a contact form through our site.

What personal information do we collect from people who visit our website?
When contacting us through forms on this site, you may be asked to enter your name, email address, phone number, company, and/or other details related to your inquiry.

How do we use your information?
We primarily use the information you submit to follow up with you on your inquiry and send requested information. We may, from time to time, use your information to send you marketing emails related to the products and/or services we offer. You may opt out of marketing communications at any time by clicking the Unsubscribe link in the footer of our emails, or by simply replying to an email with a request to unsubscribe.

The information you provide by submitting a contact form on our site is collected and stored using HubSpot, which is a trusted third-party service provider for customer relationship management tools. Information we collect and manage is strictly for our own communications and marketing purposes. We never sell or trade personal information.

More about personal information and HubSpot
Personal information that you voluntarily submit to us via our HubSpot forms may include contact information, such as your name, email address, company name, address, phone number, and other identifying information about yourself or your business. HubSpot also collects PII that can include information about you or your business that is publicly available on the internet, such as from Facebook, LinkedIn, Twitter, and Google.

PII also includes Navigational Information, where such information can directly or indirectly identify an individual. HubSpot defines Navigational Information this way: “Navigational Information refers to information about your computer and your visits to our website, such as your IP address, geographical location, browser type, referral source, length of visit, and pages viewed. We use Navigational Information to operate and improve the website and to provide you with a better experience when you interact with us. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about our products and/or services. Navigational Information, such as IP address, is used to approximate your location. For example, we may use your approximate location to provide content that has been translated or send emails at certain times using your local time zone. You may disable the collection and use of your location data through browser settings, operating system settings, or device settings.”

To opt out of Navigational Information collection at any time, please contact us at cprplusstl [at] gmail [dot] com.

HubSpot and log files
If you have submitted an inquiry to us through our website/HubSpot forms, please note that log files will be associated with your customer profile in HubSpot. HubSpot explains log files this way: “When you view content on our website, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times, and referring website addresses. This information is used by to provide general statistics regarding use of our website. For these purposes, we do link this automatically-collected data to other Personal Information such as name, email address, address, and phone number.”

How do we protect your information?
Please visit https://www.hubspot.com/security to learn more about the numerous ways our third-party customer relationship management service provider, HubSpot, ensures the security of your PII.

You personal information is stored behind secured networks and is only accessible to a limited number of persons who have special access rights to these systems. These individuals are required to keep all user information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

We do not use vulnerability scanning and/or scanning to PCI standards because we do not collect payment information through our website.

Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are primarily used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

How do we use cookies?
The third-party service providers we have integrated with our website use cookies the following ways:

  1. Google Analytics
    We use Google Analytics, which uses cookies to compile anonymous, aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Since every browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. Please note, if you turn off cookies, some of the features that make your site experience more efficient may not function properly.
  2. HubSpot CRM
    Please see the sections above to learn how HubSpot uses cookies in relation to the personal information you submit through our forms.

Opting out of ads and cookies
If you do not wish to see ads from CPR Plus, you can opt out in a couple ways:

  1. Opt out of Google’s use of cookies by visiting Goole Ads Settings.
  2. Opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

If you want to turn off all website cookies, we recommend updating your browser’s privacy settings or using a browser extension, such as Ghostery. You may also contact us at any time to remove yourself from our HubSpot customer database by sending an email to cprplusstl [at] gmail [dot] com.

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it in the footer of every page on our website. Our Privacy Policy link includes the word ‘Privacy’ and can easily be found in the footer of every page on our site. You will be notified of any Privacy Policy changes on our Privacy Policy Page. You can change your personal information by emailing us at cprplusstl [at] gmail [dot] com.

How does our site handle Do Not Track signals?
We honor Do Not Track signals. We do not plant cookies or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Third-party disclosure
We do not sell or trade your Personally Identifiable Information to outside parties.

Third-party links
We do not include or offer third-party products or services on our website.

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old. 

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In accordance with Fair Information Practices, we will take the following responsive action, should a data breach occur, we will notify you via email within 7 business days.

CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We only collect your email address in order to respond to inquiries and send information relevant to those inquiries. If at any time you would like to unsubscribe from receiving future emails, you can click the Unsubscribe link in the footer of our emails, or simply contact us at cprplusstl [at] gmail [dot] com. We will promptly remove you from all correspondence.

Contacting us
If  you have any questions regarding this privacy policy, you may contact us using the information below:

CPR Plus
St. Louis, MO 63128
(Three-One-Four) 313 5980
cprplusstl [at] gmail [dot] com

Last updated on August 10, 2020 

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